Recent Posts

Water damage can be very detrimental to your home or business

7/29/2020 (Permalink)

The longer you wait after having water damage the more damage you are causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off, you may need to contact a plumber in your area. Once this is completed, you will want to call the professional here at SERVPRO® of Hattiesburg. No matter how big or small, we will be able to help get it under control.Water damage can be difficult to spot but some signs you can look for in your home and business:

  • Water rings on your ceiling or walls
  • Soft or sagging on your ceiling or walls
  • Wet or soggy carpets
  • Warping in your wood flooring

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO® of Hattiesburg 601-544-0512 or 228-467-4450.

How Professional Standards Strengthen Mold Cleanup

7/29/2020 (Permalink)

When you discover mold in your home in MS Gulf Coast home, you want a mold remediation company that works to the highest professional standards. This ensures the job will be done right and your property and family will be protected. A certified mold technician understands the nature of this damaging fungus and how to remove mold colonies from your home. The Institute of Inspection Cleaning and Restoration Certification is an industry leader in promoting high standards for the cleaning industry. The organization publishes standards for professional mold remediation and for the assessment for suspected mold contaminated structures. These standards are mostly voluntary but they have been developed through a rigorous process to determine the best practices for mitigating mold.

Mold Certification

It is not mandatory for a cleaning company to be a certified mold franchise; however, many insurance companies prefer to work with a business that engages in certified mold remediation. The benefits of choosing a professional company include the following:

  • Highly-trained technicians
  • Fast, effective cleanup
  • Safe cleaning agents and disinfectants
  • Advanced equipment and techniques
  • Best practices

A highly-trained company provides continuous education to its employees, allowing technicians to stay current on the latest and most effective cleaning procedures. Positions such as an applied microbial remediation specialist, water damage restoration technician, and applied structural drying technician contribute to better mold containment.

Mold Cleanup

A certified mold company follows a proven process to clear your home of troublesome mold colonies. Technicians begin with an inspection and assessment of the property. They work fast because a delay allows mold to spread throughout a home, especially into areas that have high moisture content due to a water leak or roofing problem. The steps of mold containment, air filtration and the removal of mold and mold-infested materials quickly follow. The final stages of the process include the cleaning of contents and belongings and restoration of your home.

Call SERVPRO of Hattiesburg at 601-544-0512 or 228-467-4450

Steps To Take After Your Retail Store Floods

6/6/2020 (Permalink)

If your retail business floods, you must act as quickly as possible to salvage what you can and minimize the ongoing destruction that will come from standing water and saturation. If this happens you may feel like there is so much to take care of you don’t know where to start. Here are some important first steps to take after your retail store floods.

•Safety first, of course. It’s important to move quickly, but it’s more important to protect yourself while you assess the damage. There are many dangers that you might encounter when returning to your flooded property, such as:
-infectious and diarrheal diseases – floodwater can contain some really unhealthy stuff
-fuels, solvents and other industrial chemicals in floodwater
-drowning or being wounded by submerged objects are possible hazards in a flooded basement or storage area, as well as in moving or standing water
-electrical hazards – watch for downed power lines or underground electrical service exposed by erosion. Do not enter your flooded building if the electrical power is on or if you can see obvious structural damage
•Assess the damage. Walk the perimeter of the property first, taking pictures and/or shooting some video footage to document what you find.
-Look for erosion that has left walls unstable or exposed utilities like underground electrical service or gas, sewer, or freshwater supply lines.
-If electrical or gas lines are exposed, call an electrician or your power company. These are situations that are potentially deadly. Get professional help before entering the building.
•Remove all water and dry everything as quickly as possible. If your retail store has suffered significant flooding, professional help will probably be best, and you will want to choose a company that knows mold. A mold colony can become established in 24 hours after a flooding event, and that will be a disaster for your business, affecting your fixtures and product, and therefore your livelihood.

Our SERVPRO of Hattiesburg team is here to help you if you suffer a flooding event. We are mold remediation experts, too!

The Importance of Containment

6/6/2020 (Permalink)

At SERVPRO of Hattiesburg, building a containment is a critical part of our restoration, remediation, and abatement projects. These barriers, often made with poly-sheeting held in place by tape, are used for a range of jobs. This may include the abatement of mold, lead, and asbestos, the clean-up of damage caused by fire, smoke, or water, or to keep contaminants and even crime scenes contained. Containment systems are also useful in reconstruction projects, particularly where stone or wood cutting occurs and particles such as sawdust are released into the air. 

Building an airtight containment is paramount to protecting interiors during restoration projects and minimizing the risk of contact with hazardous materials during abatement. Containments serve to:

  • Prevent potentially hazardous substances such as mold spores, asbestos, lead-based paint, and silica dust from spreading throughout the entire structure. These substances are very small and can easily hitch a ride on normal air currents found in most buildings.
  • Address concerns for health and safety, especially where airborne hazardous materials are present. If not contained properly, these materials can cause health complications and affect the well-being of nearby tenants, workers, and others in the surrounding area.
  • Function as a barrier to keep dust and other particles confined within a work space, prevent further property damage, and make clean-up easier. Without proper containment, the cost of the loss can increase dramatically.

Containing the site remains not only a priority, but a necessity. A safer work site benefits all parties, and mold testing is more likely to pass the first time, reducing the cost of re-cleaning and re-testing. When you call SERVPRO of Hattiesburg, you can rely on us to construct a proper containment and restore your home or business back to new.

Hurricane Ready Kit

6/5/2020 (Permalink)

Build A Kit

2020 Hurricane Season is here and we want to help you prepare NOW! After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, water and other supplies to last for at least 72 hours. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

Basic Disaster Supplies Kit

To assemble your kit store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

A basic emergency supply kit could include the following recommended items:

•Water (one gallon per person per day for at least three days, for drinking and sanitation)

•Food (at least a three-day supply of non-perishable food)

•Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert

•Flashlight

•First aid kit

•Extra batteries

•Whistle (to signal for help)

•Dust mask (to help filter contaminated air)

•Plastic sheeting and duct tape (to shelter in place)

•Moist towelettes, garbage bags and plastic ties (for personal sanitation)

•Wrench or pliers (to turn off utilities)

•Manual can opener (for food)

•Local maps

•Cell phone with chargers and a backup battery

Source: https://www.ready.gov/kit

The Fire Restoration Process

6/1/2020 (Permalink)

When it comes to fire damage, preparation is the key.

The first 48 hours after a fire often can be the difference between "restoring" vs. "replacing" your property and/or personal items. SERVPRO of Hattiesburg provides timely response with restoration services ranging from fire, smoke, and soot removal, to content claims inventory and document restoration.

If you have experienced fire damage in your home or business, here is what to expect from us:

One Hour: Within one hour from notice of loss, a priority responder will contact you.

Four Hours: Within four hours of loss notification, our certified technicians will be onsite to assess the damage.

Eight Hours: Within eight hours of on-site arrival, certified technicians will be working neatly and efficiently to clean, restore, and deodorization. Pre-cleaning for restoration, to prevent any further damage from soot and smoke.

Detailed Explanation: A trained and uniformed technician will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. We then use state-of-the-art restoration techniques to ensure your home or business is back to normal in an appropriate timeframe.

Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Candle Fire Safety

6/1/2020 (Permalink)

Candle use is often the cause of many preventable home fires. It is estimated that candles cause more than 15,000 home fires every year, many of which result in injury or even death. More than half of these fires start because the candles are too close to combustible materials, which is something that is easily preventable.

Here are a few tips that can help you practice candle safety at home:

•Burning candles should never be left unattended, and be sure to keep candles away from anything flammable.

•If your candle is in a candle holder, it should be sturdy enough to avoid being easily knocked over. Candles should be placed where children and pets can’t reach them.

•Candle wicks should be trimmed to ¼ inch each time before burning. Long wicks can cause uneven burning and dripping. Keep the pool of wax in the candle clear of debris such as wick trimmings. 

•Read and follow the manufacturer’s instructions for candle use. Most candles should be burned for only a couple of hours at a time.

•Extinguish candles with a candle snuffer rather than blowing them out, as hot wax can splatter.

Flameless candles are a safe alternative to lit candles and produce a similar soft, glowing effect. Lit candles are not recommended for use during power outages, so use battery-powered flashlights, lanterns and even flameless candles instead.

Finally, any talk of candle safety is incomplete without a reminder to check all smoke alarms in your home. Working smoke alarms in your home will greatly increase your chances of surviving a home fire, so check them every month to ensure they are working properly.

Here at SERVPRO Hattiesburg we care about your safety. Call us if you experience fire damage, water damage, or issues from a mold infestation. 601-544-0512 or 228-467-4450

Certified: SERVPRO Cleaned Standard Description of Services

5/27/2020 (Permalink)

Standard Description of Services 

Certified: SERVPRO® Cleaned means professionally trained SERVPRO of Hattiesburg employees perform requested cleaning, sanitizing and disinfection services to commercial properties. Certified: SERVPRO® Cleaned program ranges from standard to enhanced services and are intended to limit the survival and spread of emerging viral pathogens. 

Here is a general description of standard and enhanced services. It is up to the SERVPRO® of Hattiesburg representative and the property owner or owner representative to determine which service is best suited for the specific situation. 

Standard Services 

Standard services focus on cleaning and disinfectant application to frequently contacted touch points. These touch points may include: 

• Door knobs, pulls, and locks, as well as 1 square foot around the knob, pull, or door jambs 

• Push doors 

• Stair handrails, elevator car and controls 

• Light switches, switch covers, and accessible outlet covers 

• Countertops, tabletops, vanity tops, and desktops while taking measures to control overspray and limit potential damage of other items (e.g. paper products, electronic devices, personal property). Disinfection of accessible surfaces without moving contents. 

• Chair arms, backs, and height/swivel controls. 

• Faucets, sinks, soap dispenser, towel dispenser, dryer, water fountains, napkin dispenser 

• Cabinet door and drawer exterior, door and drawer pulls/knobs 

• Toilets, urinals, bathroom stalls around locks and handrails, handrails, bathroom fixtures (e.g., toilet paper dispenser and paper towel dispenser), diaper changing stations, fitting room stalls around locks and handrails 

• Telephones, computer equipment, shared office equipment, sales registers, point-of-sale equipment 

• Exterior of shelves, racking, displays, bookcases, file cabinets, lockers, or other fixtures; disinfection of accessible surfaces without moving contents 

Beyond these touch points, there may be additional frequently contacted touchpoints that may need to be cleaned and/or have disinfectant applied. Additional touch points may include operational equipment such as kitchen, fitness, manufacturing, or laundry equipment. SERVPRO of Hattiesburg will consult with the property owner/manager to determine if these items are present and mutually agree on how they will be handled. 

The following exclusions would apply unless an agreement is made prior to beginning services. SERVPRO of Hattiesburg will not clean items or surfaces that are not frequently contacted touch points.We will not clean inventory or retail merchandise. We will not be providing cleaning services to the following: Food-related items such as condiments, kitchen food boxes, kitchen food bags, kitchen food containers, beverage or anything that will be consumed by the public. 

Interested in our program? Call us at 601-544-0512

Certified: SERVPRO Cleaned Enhanced Services

5/27/2020 (Permalink)

Enhanced Services

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touchpoints. This includes all the common touchpoints that would be treated in standard services with the addition of touch points that may include non-porous surfaces such as:

• Front, sides, and backs of desks, counters, tables, and vanities (if accessible)

• Hard, non-porous contents on tables, desks, or shelves

• Wall hangings

• Windows/mirrors under 8 feet from floor

• Window/door trim

• Bathroom stall walls/doors

• Upper/lower cabinet exteriors

• File cabinet exterior

• Baseboards and the bottom 8 feet of wall surfaces

• Hard surface floors

Enhanced services could also include the cleaning and disinfectant application of porous surfaces such as:

• Carpet 

• Rugs

• Upholstery

• Cubicle walls

Cleaning of these porous materials will be limited to HEPA vacuuming or wet cleaning based on level of visible soils, type of fiber, and condition and should be evaluated on an as needed basis. 

The following exclusions would apply unless an agreement is made prior to beginning services. SERVPRO of Hattiesburg will not clean ceilings or ceiling-mounted fixtures as part of enhanced cleaning services. We will not be responsible for cleaning inventory or retail merchandise. We will not be providing cleaning and disinfecting services inside of cabinets, filing cabinets, desk drawers, refrigerators, ranges, microwaves, lockers or electronic items. We will not be providing cleaning services to the following: Food-related items such as condiments, kitchen food boxes, kitchen food bags, kitchen food containers, beverage or anything that will be consumed by the public.

Interested? Call us today 601-544-0512

Certified: SERVPRO Cleaned

5/20/2020 (Permalink)

Certified: SERVPRO Cleaned shield Certified: SERVPRO Cleaned shield

Ushering in a new standard of clean

As America gets back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations*. At SERVPRO of Hattiesburg, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Hattiesburg Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Call us today! 601-544-0512 or 228-467-4450