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Certified: SERVPRO Cleaned Standard Description of Services

5/27/2020 (Permalink)

Standard Description of Services 

Certified: SERVPRO® Cleaned means professionally trained SERVPRO of Hattiesburg employees perform requested cleaning, sanitizing and disinfection services to commercial properties. Certified: SERVPRO® Cleaned program ranges from standard to enhanced services and are intended to limit the survival and spread of emerging viral pathogens. 

Here is a general description of standard and enhanced services. It is up to the SERVPRO® of Hattiesburg representative and the property owner or owner representative to determine which service is best suited for the specific situation. 

Standard Services 

Standard services focus on cleaning and disinfectant application to frequently contacted touch points. These touch points may include: 

• Door knobs, pulls, and locks, as well as 1 square foot around the knob, pull, or door jambs 

• Push doors 

• Stair handrails, elevator car and controls 

• Light switches, switch covers, and accessible outlet covers 

• Countertops, tabletops, vanity tops, and desktops while taking measures to control overspray and limit potential damage of other items (e.g. paper products, electronic devices, personal property). Disinfection of accessible surfaces without moving contents. 

• Chair arms, backs, and height/swivel controls. 

• Faucets, sinks, soap dispenser, towel dispenser, dryer, water fountains, napkin dispenser 

• Cabinet door and drawer exterior, door and drawer pulls/knobs 

• Toilets, urinals, bathroom stalls around locks and handrails, handrails, bathroom fixtures (e.g., toilet paper dispenser and paper towel dispenser), diaper changing stations, fitting room stalls around locks and handrails 

• Telephones, computer equipment, shared office equipment, sales registers, point-of-sale equipment 

• Exterior of shelves, racking, displays, bookcases, file cabinets, lockers, or other fixtures; disinfection of accessible surfaces without moving contents 

Beyond these touch points, there may be additional frequently contacted touchpoints that may need to be cleaned and/or have disinfectant applied. Additional touch points may include operational equipment such as kitchen, fitness, manufacturing, or laundry equipment. SERVPRO of Hattiesburg will consult with the property owner/manager to determine if these items are present and mutually agree on how they will be handled. 

The following exclusions would apply unless an agreement is made prior to beginning services. SERVPRO of Hattiesburg will not clean items or surfaces that are not frequently contacted touch points.We will not clean inventory or retail merchandise. We will not be providing cleaning services to the following: Food-related items such as condiments, kitchen food boxes, kitchen food bags, kitchen food containers, beverage or anything that will be consumed by the public. 

Interested in our program? Call us at 601-544-0512

Certified: SERVPRO Cleaned Enhanced Services

5/27/2020 (Permalink)

Enhanced Services

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touchpoints. This includes all the common touchpoints that would be treated in standard services with the addition of touch points that may include non-porous surfaces such as:

• Front, sides, and backs of desks, counters, tables, and vanities (if accessible)

• Hard, non-porous contents on tables, desks, or shelves

• Wall hangings

• Windows/mirrors under 8 feet from floor

• Window/door trim

• Bathroom stall walls/doors

• Upper/lower cabinet exteriors

• File cabinet exterior

• Baseboards and the bottom 8 feet of wall surfaces

• Hard surface floors

Enhanced services could also include the cleaning and disinfectant application of porous surfaces such as:

• Carpet 

• Rugs

• Upholstery

• Cubicle walls

Cleaning of these porous materials will be limited to HEPA vacuuming or wet cleaning based on level of visible soils, type of fiber, and condition and should be evaluated on an as needed basis. 

The following exclusions would apply unless an agreement is made prior to beginning services. SERVPRO of Hattiesburg will not clean ceilings or ceiling-mounted fixtures as part of enhanced cleaning services. We will not be responsible for cleaning inventory or retail merchandise. We will not be providing cleaning and disinfecting services inside of cabinets, filing cabinets, desk drawers, refrigerators, ranges, microwaves, lockers or electronic items. We will not be providing cleaning services to the following: Food-related items such as condiments, kitchen food boxes, kitchen food bags, kitchen food containers, beverage or anything that will be consumed by the public.

Interested? Call us today 601-544-0512

Certified: SERVPRO Cleaned

5/20/2020 (Permalink)

Certified: SERVPRO Cleaned shield Certified: SERVPRO Cleaned shield

Ushering in a new standard of clean

As America gets back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations*. At SERVPRO of Hattiesburg, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Hattiesburg Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Call us today! 601-544-0512 or 228-467-4450

Protecting your business from a storm

5/11/2020 (Permalink)

Have you taken steps to protect your business and employees on the Mississippi Gulf Coast?

When we experience a thunderstorm in the greater Hattiesburg area, it can potentially cause extensive damage to your business. Power outages downed tree limbs, and flooding from rainstorms are all possibilities. SERVPRO of Hattiesburg has a few preventative steps you can take to ensure you are able to protect your business when these storms happen.

1. Keep Your Lightning Rod Maintained

A lightning rod is a metal rod mounted on a structure and intended to protect the structure from a lightning strike. If lightning hits the structure, it will preferentially strike the rod and be conducted to ground through a wire, instead of passing through the structure, where it could start a fire or cause electrocution. If your business is located in a tall building that may attract lightning, then maintaining the lightning rod can be essential. Have the rod checked annually for damage and ask your certification professionals to verify that it is up to code. If your business is located in an area where lightning is common, it is wise to have the unit cleaned and inspected at least twice a year.  

2. Maintain All Trees on the Property  High winds can turn tree limbs into projectiles that may shatter your building’s windows and cause serious injury to your customers or employees. Make sure you are maintaining your landscaping so dead branches do not detach and strike people entering your business below. Trimming trees away from your building’s power lines can protect its power source during a thunderstorm 

3. Have a Flood Plan in Place  Having a flood plan in place can possibly prevent flooding in your business, especially in the case of mitigation services. Contacting SERVPRO of Hattiesburg before the wet season can be a wise choice because if your building should experience flooding, our team can have help on hand right away.

Tips for Protecting Yourself from Mold During Cleanup

4/29/2020 (Permalink)

Tips for Protecting Yourself from Mold During Cleanup

During the process of mold remediation, it’s important to protect yourself, and your staff, with the proper safety gear and equipment. If you’re concerned about conducting the procedure yourself, a SERVPRO of Hattiesburg mold remediation specialist may be able to help. The recommendations for a safe cleanup remain the same for everyone involved.

1. Wear Protective Clothing

When cleaning up mold growth it’s important to wear protective clothing. A coverall suit is recommended in most cases, but long sleeves tucked into gloves, and long pants may work just as well. Protective gear is an important tool for keeping any cleaning agents and mold spores off of your skin. If wearing everyday clothing instead of a protective suit, it’s important to launder them in hot water immediately after use.

2. Change Before Entering an Uncontaminated Area

Another way to protect your business is to change out of your safety gear before entering uncontaminated areas. This can help prevent the spread of mold spores into areas where mold growth has not yet occurred. The necessity of changing gear is why many professional use covers for their hair and shoes, as well as wear protective over-suits.

3. Wear a Mask and Goggles

The use of a respirator mask and protective goggles are also recommended. These can help prevent the inhalation of any cleaning fumes, and keep dust or debris common to clean up out of your eyes. The mask and goggles should fit snugly without pinching.

Using the proper equipment when cleaning up mold can help protect everyone, including the cleanup crew and the employees who regularly work in the building. Proper gear can not only help prevent the spread of mold to uncontaminated areas but allow for cleaning solutions to be used safely. If you’re unsure about the proper procedure or don’t want to conduct the cleanup yourself, a professional may be able to help.

call us at 601-544-0512 or 228-467-4450

Fire Tips for Kids

4/29/2020 (Permalink)

According to the American Burn Association, children are the most susceptible to burn injuries. 73% of all burn injuries happen in the home. At some point in time, children are going to be curious about fire, but it can be dangerous and costly.

Here are some tips to follow to keep your family safe according to the National Protection Association:

  • Be sure to keep all matches and lighters out of the reach of children, preferably somewhere up high or in a locked cabinet.
  • Closely supervise your children, making sure that they are away from any fire sources, including lit candles, cigarettes, fire pits, and stoves.
  • Take advantage of any opportunity to teach your children about fire safety.
  • Explain that fires are something to be taken seriously as they move very fast and can hurt you with contact.
  • Teach young children to not touch matches or lighters, and to notify an adult immediately if found.
  • Establish a clear set of rules and consequences about unsupervised and unapproved uses of fire.
  • Remember, children are always watching. Make sure you set a good example by handling fire in a safe manner.
  • Show your children appreciation for displaying respect and age-appropriate responsibility when it comes to fire.

If your children happen to burn themselves, cool the burn by running it under cold water for 10 to 15 minutes.

If it is a more serious burn, CALL 9-1-1.

Standing Water

4/27/2020 (Permalink)

When floodwater intrudes into your home or commercial business it can cause "standing water", which can be dangerous. Here are some precautions you can take if dealing with standing water.

Standing Water are not natural swimming pools

  • Sewage, debris, and other unpleasant things can be in the standing water leftovers
  • Swimming, wading, or rafting can make you sick
  • Don’t drink the water
  • Water conducts electricity. Underground power lines can give you a dangerous shock

Standing Water vs. Animals:

  • Snakes and other animals may get into your building. Wear work boots and heavy gloves when you clean up
  • Some animals might find your office a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets

If you find yourself dealing with standing water of any kind, SERVPRO of Hattiesburg is here to make it “Like it never even happened."

Signs of Water Damage

4/27/2020 (Permalink)

Water damage can be very detrimental to your home or business

The longer you wait after having water damage the more damage you are causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off, you may need to contact a plumber in your area. Once this is completed, you will want to call the professional here at SERVPRO® of Hattiesburg. No matter how big or small, we will be able to help get it under control.Water damage can be difficult to spot but some signs you can look for in your home and business:

  • Water rings on your ceiling or walls
  • Soft or sagging on your ceiling or walls
  • Wet or soggy carpets
  • Warping in your wood flooring

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO® of Hattiesburg 601-544-0512 or 228-467-4450

Flood Damage Restoration For Your Mississippi Gulf Coast Home

4/25/2020 (Permalink)

As many people on the MS Gulf Coast know, flooding can easily disrupt a person’s everyday life and leave your home destroyed. If not appropriately resolved, water often causes severe damage that gets worse over time. Having the ability to restore water-damaged buildings is an invaluable service to both you and your insurance company. 

Restoring water-damaged structures requires the Institute of Inspection Cleaning and Restoration Certification (IICRC) training, years of experience, and specialized equipment normally unavailable to your everyday homeowner. 

SERVPRO of Hattiesburg can help you understand the technical aspects of your flood damage restoration and provide you with the communication necessary to make the situation far less stressful. 

At SERVPRO of Hattiesburg, we use the IICRC’s Standard and Reference Guide for Professional Water Damage Restoration (S500). It presents us with a standard to adhere to when addressing flood damage in your home, with five fundamental principles.

• We provide health and safety procedures for workers and occupants.

• Document all conditions and work procedures.

• Perform damage mitigation to limit losses.

• Implement fast, efficient drying methods.

• Offer both cleaning and repair services.

SERVPRO of Hattiesburg technicians provide customers with a quick response, 24-hours a day, 7-days a week, to prevent further damage. We address many dangers that exist concerning flood damage restoration that can injure you or even take your life. Our team looks for slip, trip, and fall hazards, chemical and environmental hazards, including hazardous materials, structural, and electrical.

Regardless of how secure you think you are, safety should always be your primary concern when dealing with flood damage restoration in your home. Water itself can be dangerous – often containing biohazards that you cannot recognize without special equipment. Always think about how long water remains in your home and the possibility of mold contamination. 

If you need assistance, call SERVPRO of Hattiesburg. We can help you with all types of flood damage, cleaning, and restoration services throughout the Mississippi Gulf Coast area. We’re Faster to Any Size Disaster– call today 601-544-0512 or 228-467-4450

Protect your Hattiesburg/ MS Gulf Coast Business from Storm Damage

4/25/2020 (Permalink)

As the Mississippi Gulf Coast has been experiencing powerful storms, and 2020 Hurricane Season is nearing, we thought it’d be a good time to go over how to protect your property from water damage. 

A flooded building can wreak havoc on your business operations and day to day life. If you are concerned about flood water, it is important to do what you can now so that your business property is better protected later. Here's how you can protect your property through this storm season.

Preparing Your Building

Before a flood even occurs, you can take steps to seal your building from water. Start by applying a waterproof coating to the exterior walls. Several other steps are also important.

" Install waterproof shields over windows and doors where possible.

" Strengthen walls to stand against the pressure of flood water or flood debris.

" Seal all areas where utilities enter the building.

" Anchor the building if necessary.

Protecting the Lower Levels

Inspect your first floor to ensure there are no areas where flood water can easily enter the premises. Regrade any land that slopes into your property, extend or redirect gutter spouts and repair any cracks in the walls. Move any valuable equipment or furniture to higher ground and create digital backups of any important paper documentation.

Taking Other Safety Measures

Water damage is not the only thing to worry about during flooding. It is also important to properly anchor any fuel tanks to prevent the water from sweeping them away, which can cause the lines to break and fires or explosions to happen. Sewer backflow valves are also important.

Preparing for Restoration

No matter how well you prepare your building for a flood, at least some damage is still likely to occur. Call a well-respected restoration company to help you remove moisture, dry materials and get your property ready to do business again.

Being 100 percent prepared for a natural disaster is practically impossible, but preparing now for a later storm means getting back into the swing of things as quickly as possible after any damage happens.